Data Protection Documents

Privacy Policy andalas188
Your Data Security Is Our Priority

Andalas188 is committed to protecting the privacy and security of every member's personal data. This document clearly explains how we collect, use, and protect your information.

Updated: January 1, 2026
256-bit
SSL Encryption
100%
Data Not Sold
24/7
Security Monitoring
PDPA
Legal Compliance

Our Commitment To Your Privacy

Six key pillars of privacy protection that andalas188 upholds to maintain every member's trust.

Highest-Level Data Encryption

All communications between your device and andalas188 servers are protected by SSL 256-bit encryption technology — the same standard used by leading banking institutions in Malaysia.

Data Not Shared Without Consent

Your personal information will not be sold, rented, or shared with any third party for marketing purposes without your explicit consent. Your privacy is not our product.

Full Control In Your Hands

You have the right to access, correct, or request the deletion of your personal data at any time. andalas188 fully respects your privacy rights in accordance with Malaysia's PDPA.

Secure & High-Performance Servers

Your data is stored in server infrastructure protected by multi-layered firewalls, intrusion detection systems, and automatic backups to ensure continuous security.

Secure & Controlled KYC

Identity verification (KYC) documents you submit are processed through secure channels and stored in a separate system with restricted access. These documents are used solely for the designated verification purposes.

PDPA Legal Compliance

Andalas188 fully complies with Malaysia's Personal Data Protection Act (PDPA). All our data management practices are designed to ensure your rights as a user are always upheld.

Full andalas188 Privacy Policy

Welcome to the andalas188 Privacy Policy page. This document carefully explains how our platform collects, stores, uses, and protects your personal information when you register and use our services. We understand that your trust is our most valuable asset, and we do not take this responsibility lightly.

By using the andalas188 platform — whether via the website or mobile app — you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, we encourage you to contact our support team before continuing to use the platform.

Note: This Privacy Policy is written in Bahasa Melayu for the convenience of Malaysian members. In the event of any discrepancy between language versions, the Bahasa Melayu version shall serve as the official reference.

01 Information We Collect

Andalas188 collects two main categories of information from users of our platform:

A. Information You Provide Directly:

  • Full name as shown on your official identity document.
  • Identity card number (MyKad) or passport number for KYC identity verification purposes.
  • Email address and mobile number for account communications.
  • Date of birth to verify that you meet the minimum age requirement of 18 years.
  • Bank account or digital wallet details for processing deposits and withdrawals.
  • Current residential address for address verification records.
  • KYC supporting documents such as copies of your ID, bank statements, or utility bills.

B. Information Collected Automatically:

  • IP address and device information (device type, operating system, web browser).
  • Gaming session data including date, time, game type, and wagering amounts.
  • Technical log data for troubleshooting and security monitoring.
  • Cookies and similar tracking technologies to enhance the user experience.
  • General geolocation data based on IP address for legal compliance purposes.

02 How We Use Your Information

Every piece of information we collect is used solely for legitimate, clearly stated purposes. andalas188 uses your data for the following:

  • Identity Verification: Ensuring you meet the minimum age requirement and preventing duplicate registrations and identity fraud.
  • Transaction Processing: Verifying deposits, processing withdrawals, and maintaining accurate financial records.
  • Account Security: Detecting suspicious activity, preventing unauthorized access, and protecting your account from cyber threats.
  • Legal Compliance: Fulfilling anti-money laundering (AML) legal requirements, fraud prevention obligations, and reporting duties to relevant authorities.
  • Service Communications: Sending important account notifications, system updates, and customer service responses.
  • Platform Improvements: Analyzing usage patterns in aggregate (without identifying individuals) to improve the user experience.
  • Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and provide appropriate support.
andalas188 does not use your data to build advertising profiles, sell to third-party advertisers, or use your information for any purpose outside the scope stated above without your prior written consent.

03 Data Sharing & Disclosure

Andalas188 understands that your trust is not something to be taken lightly. We only share your information in the following limited situations:

Recipient Parties Purpose of Sharing Legal Basis
Payment Processors Verifying and processing deposit and withdrawal transactions Contractual requirements
KYC Verification Providers Identity document verification and AML screening Legal obligations
Game Providers Gaming session data for fair play and dispute resolution. Contractual requirements
Regulatory Authority Anti-fraud and AML reporting obligation compliance Legal obligations
IT Service Providers Server hosting, cybersecurity, and technical support Legitimate interests

All third parties with whom we share data are bound by strict confidentiality agreements and data protection obligations. They are only permitted to use your data for the purposes specified in those agreements.

Important: andalas188 has never and will never sell your personal data to any advertising companies, data brokers, or third parties unrelated to the operation of our platform.

04 Cookies & Tracking Technologies

The andalas188 website uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session security, and language preferences. Cannot be disabled.
  • Performance Cookies: Collecting anonymous information about how visitors use our website to help us improve platform performance.
  • Functional Cookies: Saving your preferences such as display settings and game settings to provide a more personalized experience.
  • Security Cookies: Used to detect suspicious activity, prevent fraud, and protect the integrity of your session.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality and your gaming experience. By continuing to use the andalas188 platform, you agree to the use of cookies as described in this policy.

05 Data Retention Period

Andalas188 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law:

  • Active Account Data: Retained for the duration that your account remains active on the andalas188 platform.
  • KYC & Transaction Data: Retained for a minimum of five (5) years after account closure in accordance with Malaysia's AML legal requirements.
  • Security Logs: Retained for twelve (12) months for security investigation and dispute resolution purposes.
  • Support Communication Data: Retained for three (3) years for service quality reference and improvement.

When data is no longer needed and there is no legal obligation to retain it, andalas188 will securely delete or anonymize that data using industry-recognized methods.

06 Your Privacy Rights

As an andalas188 platform user and subject to Malaysia's PDPA legislation, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete data in our records.

Right to Erasure

You may request the deletion of your data, subject to our legal record-keeping obligations.

Right to Object

You have the right to object to the processing of your data for certain purposes that are not legally required.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another provider.

To exercise any of the above rights, please contact our customer support team via Live Chat or support email. We will process your request within a reasonable timeframe, typically not exceeding 30 working days depending on the complexity of the request.

07 Data Security

Andalas188 invests seriously in security infrastructure to protect your personal data from unauthorized access, modification, disclosure, or destruction. Key security measures we employ include:

  • 256-bit SSL/TLS encryption for all data transmissions between users and servers.
  • At-rest encryption for all stored sensitive information.
  • Two-factor authentication (2FA) available for all member accounts.
  • Round-the-clock security monitoring, 7 days a week, by a team of cybersecurity experts.
  • Periodic security audits conducted by independent, industry-recognized third parties.
  • Strict role-based access control (RBAC) for all internal andalas188 staff.
  • A comprehensive incident response plan to address any data breaches promptly.
In the event of any security incident that materially affects your data, andalas188 is committed to notifying you within the timeframe required by applicable law, along with details about the nature of the incident and the steps that have been taken.

08 Children's Privacy

The andalas188 platform is strictly for adult users aged 18 and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.

Should we discover that we have inadvertently collected data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered an account on our platform, please contact our support team immediately.

09 Changes to Privacy Policy

Andalas188 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. When we make material changes, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Displaying clear notices on the platform regarding any changes made.
  • Sending notifications to registered members via email or the platform's notification system.

Your continued use of the andalas188 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data management practices, please do not hesitate to contact our team through the following channels:

Live Chat
Available 24/7 directly from the andalas188 platform
Support Email
[email protected]
Response Time
We aim to respond within 1–3 business days.
Safe & Trusted Platform

Join andalas188 — Play With Safe & Trusted

Your data is fully protected. Register an account today and enjoy a safe, fair, and exciting wagering experience alongside hundreds of thousands of andalas188 members.

SSL 256-bit Data Protected 24/7 Support PDPA Compliant
Bahasa Melayu